Privacy Policy
BRN Boutique (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect the information you provide to us.
1. Information We Collect We may collect the following types of information when you visit or make a purchase through our website or contact us via email or WhatsApp:
- Personal Information: Name, address, phone number, email address, and payment information for order processing.
- Contact Information: Details you provide via email (fatimalsh2020@icloud.com) or WhatsApp (+971529275018).
- Usage Information: Information about your interaction with our website, including IP addresses, browser type, and activity on our site.
2. How We Use Your Information We use the personal information we collect for the following purposes:
- Order Processing: To process, fulfill, and ship your orders within the UAE.
- Customer Support: To respond to your inquiries and provide assistance via email or WhatsApp.
- Marketing Communications: To send you promotional offers, updates, or newsletters (only if you opt-in).
- Improvement: To enhance our website and improve customer service.
3. Sharing of Information We do not sell, trade, or share your personal information with third parties, except when necessary to fulfill your orders, comply with legal obligations, or protect our rights.
4. Shipping Policy BRN Boutique ships exclusively within the United Arab Emirates. Your shipping information is used solely for the purpose of processing your orders and delivering your products.
5. Return Policy We offer a 7-day return policy for products purchased within the UAE. If you are not satisfied with your purchase, please contact us within 7 days of receipt. The product must be returned in its original condition for a refund or exchange.
6. Security We implement security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online transmission or storage is 100% secure.
7. Your Rights You have the right to request access, correction, or deletion of your personal information held by us. Please contact us via email at fatimalsh2020@icloud.com or WhatsApp at +971529275018 if you wish to exercise these rights.
8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us If you have any questions about this Privacy Policy, please contact us at:
- Email: fatimalsh2020@icloud.com
- WhatsApp: +971529275018